Group Sales and Marketing
Customers in a wide range of industries – from catering and appliances to building and construction, transportation and chemical, petrochemical and energy, as well as process and resources – use the Group's stainless steel and its services worldwide. Fully-recyclable, maintenance-free, strong and durable; stainless steel is one of the key building blocks for a sustainable future.
What makes Outokumpu special is its total customer focus from R&D to delivery. Outokumpu offers world-class stainless steel, technical know-how and support to activate its customers' ideas.
Commercial organisation based on industry groups
Launched in April 2008, Group Sales and Marketing, the Group's new commercial organisation, completed its first full year of operation in 2009. Sales and marketing is organised into customer specific industry groups in order to best understand the needs of different customers and to provide them with the best possible service. Group Sales and Marketing consists of two global sectors:
- end-users and projects,
- distributors and processors, as well as
- regions and stock & processing operations.
Each sector is divided into clusters, enabling Outokumpu to offer customers the whole range of products and services, to specialise in customer industries and identify optimal solutions. Regions and stock & processing operations comprise Outokumpu's network of sales companies and the Group's service centres.
Headquarters located in Belgium
Outokumpu's commercial headquarters are located in Zaventem, Belgium, close to Brussels. The Brussels office is the central working and meeting location for cluster teams, and houses also Group Sales and Marketing management as well as other central commercial functions.
