Sales offices and service centres – regions and stock & processing
A focus on daily sales
Outokumpu's network of sales companies and the Group's service centres are managed through the Regions and stock & processing operations function. The company's more than 30 sales companies are divided into six regions. Outokumpu has sales personnel in almost 40 countries with another 30 countries being served through dedicated agents.
Service centres operate as part of the sales company in the country in which they are located. A central team is responsible for the processing and supply-chain efficiency of the service centre network.
Expansion of service centre network
Outokumpu's service centre network has a central role in serving end-user and project customers. The Group expanded capacity at its service centre in Willich, Germany in 2009. A greenfield service centre that will process mainly special grades is being built near Shanghai in China, with operations scheduled to start in the first half of 2010.